Staying at Statler is staying at a 10–star!! It’s wonderful and we always enjoy returning; all the staff, from housekeeping on up –– were so very friendly and helpful.
Reeve and Jane Vanneman ’67

Comfort, convenience and a spectacular view! I wouldn't hesitate to stay again.
Gretchen F. Gagnon ’41

The individuals at the front desk were extremely polite and accommodating! Room was beautiful and very clean! Everyone was friendly, polite and customer service was their priority. Very nice to see and experience! Excellent, will stay again! The food served at all our lunches and dinner was amazing!
Joan Tarantino

I travel all the time for MIT. The front line folks you have here are outstanding. Every encounter and request. A+
Robert Butler

Very professional & friendly treatment! Top rate service! As parents of a Cornell student, we greatly enjoy seeing & chatting with the hotel students. The Statler is the perfect place to stay when visiting Cornell. It is unbelievably convenient and always a pleasant stay.
Linda & Benjamin McGrath

The staff members had to be among the friendliest at any hotel that I've ever experienced. They were all very good natured and everyone that I encountered was ultra professional, yet also warm and welcoming.
Nancy Congdon

Front desk... . Great personality, upbeat, service oriented. A wonderful experience. The room was outstanding. Everyday it looked like no one had ever been in it. Very accommodating and friendly at Taverna Banfi. I was looking to get in and out and they accomplished that. Rarely have I ever seen such an upbeat group from the parking valets all the way thru and all the way back to the valets @ departure. My compliments. Fantastic experience. I would recommend the Statler to anyone visiting the area. I was going to send a complimentary email I was so impressed. Keep doing what you're doing. It’s impressive.
Michael Ruddy

Overall staff did a superb job. I was really impressed by the Statler. Well done.
Casey O’Donnell

A very professional experience. The students were truly efficient, helpful and professional. Excellent staff. This is only one place I will stay in Ithaca.

Anthony Giobbi ’83

I have stayed at many 4 & 5 star hotels & you rate with the best of them – just continue doing what you do. You were just great.

Gerald Rosen

My choice of staying at Statler Hotel made my stay in Ithaca extremely comfortable. The person in charge of the Shuttle service to the airport was very friendly and made my impression of my stay in Ithaca much better.

Hideo Taki

 

Everyone was very attentive. The beds are unbelievably comfortable.

Maria Enruquez Gasca

 

Thoroughly enjoyed staying at the Statler –– comfortable bed, great view, terrific location to do things on campus, valet car service was prompt, enjoyed lunch at the Terrace Restaurant, and loved Taverna Banfi.

Ellen Umansky

 

Fabulous staff at front desk and always with a great attitude! THE BEST.

Wiliam Whitlock ’86

One of the best hotels I have ever stayed in at comparable rates.

Monica Ramirez Carvalho

Always a treat to stay at the Statler.

Ruth Raisfeld

The staff was very friendly and helpful. The room was wonderful and the view fantastic! I was at the Statler as part of a conference and everything was great, from food to staff to accommodations.

Rory Lawrence

I thought that everyone we encountered woke up with the intention of making me happy that day. I loved our room’s view.

David Wagner

Friendly, prompt and helpful. Always had a smile. The bed and linens were wonderful. I loved how the towels smelled like fresh laundry and not industrial, chemical cleaning that many hotel towels do. The bed was so comfortable, just like Four Seasons' beds. I was so impressed with the operation and comfort of your hotel. What was doubly impressive was the food. I've never experienced such flavorful, consistently good food in a hotel!

Shelley Ford

Overall, an excellent stay. Great job on providing high quality customer experience.

Omesh Lund

Front Desk courteous and attentive. Room service was excellent. Delivered within the time cited. Hotel staff was friendly and professional. Articulate. The Statler Hotel stands alone in the region. Loved it.

Bernard Langer

The hotel is in a great location and we liked the experience of seeing the students in action.

Peter Gordon

When I checked in, I was greeted warmly and professionally. EXCELLENT service. I felt very relaxed and comfortable. Cleaning staff were friendly when I met them in the hall. Recognizing many of your staff are students, TOP job!

Bonnie Eddy

Dining at Taverna Banfi was probably the best dining experience while I was in Ithaca. The staff were friendly, and I was greeted by the manager while dining. The food was absolutely delicious. Room service was prompt and friendly. I was very impressed with the staff. Everyone was personable and friendly.

Richard Pena

Front desk very friendly and informative. My guest room was pleasant and spacious with nice view. Room service was very excellent and pleasant staff. I have rarely had such great service since I traveled in Europe in the 70’s. My overall stay was wonderful.
Josephine Kuhl