It was a complete joy for me and my family to be guests in your hotel. I consider it to be as fine as any hotel I have visited in Europe, or in the States.
It was especially nice having students. They were all professional and extremely friendly. It made it feel more like home than the normal Four Seasons or Ritz Carlton-type hotel in which we stay.
Very nice, cooperative and pleasant. If only all hotel staffs were like yours!
This was the best hotel I have ever stayed in. The hotel was immaculately clean. The beds and pillows were comfortable. The staff was friendly an eager to assist with luggage. After check out I asked a staff person if I could fill my water bottle with ice and water and without hesitation and with a smile she offered to fill it for me. Our family was there for the Rappold Loss wedding and we all had a wonderful time. Thank you and your wonderful staff. Everyone was attentive without smothering. Five star plus rating.
Taverna was wonderful! We ate there three times and each time the food was delicious and the staff sharp and engaging.
Everyone is doing great and student staff is mind blowing and very friendly... loved the stay.
I would recommend or actually insist that anyone going to Ithaca stay at the Statler.
I have been to many 6 star hotels around the world and Statler definitely stands out as a brilliant experience ... especially all the students there provide a refreshing feel!
The students are always welcoming and professional. It is always a nice way to start a visit to Cornell.
Food service and conference facilities were superior to the many venues we have utilized in the past for the conference.
Touring the Finger Lakes region; Ithaca was the best base, and the Statler was the best hotel option in the entire region.
We had an absolutely wonderful time! The food was fantastic, the room was beautiful, and the staff was so helpful and willing to go above and beyond for us. We really appreciate all that the Statler did for us, and we will make sure to recommend you to other organizations and groups that we're involved with!
We loved our stay in your hotel. Everything is what we expected, except for the service which exceeded our expectations. Although your hotel staff is mostly students, their service is impeccable and we feel a lot of warmth. We will definitely recommend to friends and families.
Your front desk personnel are fantastic. I will say that the valet service and all the things they did as far as moving materials around for the wedding party was outstanding.
Warm and happy to help at the Front Desk. Lovely view of the west campus. Beautifully appointed room. Looking forward to my next visit. The hotel and college setting made for a very enjoyable and relaxing stay.
I always find the service here impeccable, and as such, we will return and where possible pre- book our meeting spaces for future meetings.
They were receptive to my questions at the front desk and made us feel genuinely welcome. The room was clean and the amenities nice. Everyone was pleasant. We wanted to see university campus, and when we researched hotels in the Ithaca area this appeared to be the nicest online.
It was all such a pleasure! On the way back, we talked about this during our ride. Everyone was spot on pleasant, informative, and helpful. What a great service standard!
I wish all hotels were as friendly and efficient as the Statler staff!
Melissa Hill, in Social Catering, provided extraordinary service and personal attention. Generally I found the Statler to be quite upscale, with an excellent staff for the most part. Front desk was terrific. Melissa Hill was excellent. Housekeeping was excellent. Bell desk was extremely good. Banfi catering staff (preparing the food) was quite good.
Mr. and Mrs. Isaacs