Staler is the most welcoming hotel we've ever been to! No wonder hotelies are so successful. You are the epitome of customer service! I love the renovations. Everything is great. Again, the attention of the students/staff is perfect. Always helpful, but never "in your face". They really understand how to treat a guest.
Mark and Victoria Joseph
Staff was so pleasant, interested and helpful. Great food and great time at the Regent Lounge. Like catching lightning in a bottle…don't change a thing! Look forward to coming back again soon.
My husband is an alumni and our son is a current student so our visits to the Staler have been numerous. The hotel and staff never fail to exceed our expectations. I enjoy chatting with the student staff and find them to be friendly and professional. The bed is absolutely incredible. I wish that I could have an exact replica at home. We look forward to our visits and have never had anything but a fantastic experience.
LOVED having outlets bedside for my phone. LOVED the fact the TV channels were HD. LOVED having extra outlets at my work desk.
We always feel welcome when visiting the Statler hotel. Friendly and helpful staff. Love the extra attention of the bell staff. Water in car on our check out was a very nice touch. We look forward to seeing you soon!
Martha and Richard Sabol
We have so enjoyed staying at the Statler during our son's 4 years. Very unique, special place in the perfect location
Friendly, efficient and service-oriented. Everything in the room was well-maintained and cared for. The bed was among the most comfortable I've slept in. Clean, welcoming and well-organized in the Regent Lounge. More food than I expected. I was really impressed with the quiet, friendly professionalism of all staff. I will certainly recommend the Statler.
Very accommodating to food allergies, professional and polite staff, very high quality food at Taverna Banfi.
Outstanding brunch buffet! Outstanding service! Cornell is educating an amazing team of talent to go out and be extremely successful! We had an amazing stay! Thank you!
Absolutely love the Regent Lounge - especially after the redesign - and that it is staffed primarily by students. They upgraded me to a suite upon check-in which was very nice. I adore the Statler - it is nice, convenient and I love the interaction with the students.
Every aspect of our stay was exceptional. Your standards are high and you reach them. No better place to learn about quality in hospitality. Fully met my expectations.
What an extremely courteous and responsive staff you have. This was easily my best hotel experience ever, and your staff is definitely to thank for that.
Tasty Brunch! Love those waffles!! The staff at Banfi was tremendous....obviously mostly students, but very friendly, courteous and helpful.
Thank you. You have a great product, undoubtedly made unique by the personalities of the great students who are your staff.
I was a leader of this group, and the comments from our participants about the physical facilities and the staff were uniformly positive. They were very impressed!
Very helpful and polite. We loved the location on campus. We loved being served by the student staff. William Johnson
We were in town for our son's graduation from the Law School and couldn't have been happier with our stay. The room was beautifully decorated and appointed. The staff was courteous and friendly, especially the "red shirted" staff at the front doors and parking. Thanks again. I wouldn't stay anywhere else.
Best hotel room I've ever stayed in. Exceedingly comfortable and very, very clean. The housekeeping/ cleaning ladies were unfailingly polite and cheerful. They are the best ambassadors for your establishment.
Always love eating at Taverna Banfi during my stay and in fact wrote a review for Open Table. I always feel like I am "coming back" to the Statler. A very nice, welcome feeling.
Excellent. I wish all hotels demonstrated this much caring for us when we check in. Do not change anything. Just excellent. I would not visit Ithaca if I were unable to stay at the Statler. It is superb and the students are wonderful.
The attitude and willingness to help amongst the whole restaurant staff was awesome. It was a night to be remembered. And what a view! Thank you. Stephen our server was awesome! We love the Statler! A family tradition thanks to our hotelie alum!
Extremely comfy beds! I had a great night's sleep.
Cheerful, caring, interested, helpful, welcoming, genuine at the front desk. Cozy and warm upon entering guest room, beautiful linens and pillows.
Could not have been more pleasant. Even provided cold water bottles and umbrellas!
Students were fabulous! Excellent guest rooms. Overall experience was outstanding--great hotel, I am proud to be an alum!
I travel a lot and the service I receive at your hotel is always the highest, most consistent and most pleasant I receive! You need to write a book on providing service – it’ll be a best seller!
Robert D. Kline
We had a wonderful stay as always!! The best staff in the world-- one of my favorite hotels!
Loved all the Cornell touches - mugs, blanket, photos, student profile. Great job!
Fantastic experience particularly because of the friendly, welcoming and helpful nature of the staff.
Wonderful visit, thank you!! We are frequent, discriminating travellers and are still raving about our experience. What a great part of our son's visit to Cornell - we loved everything about our experience there.
I have checked into a lot of hotels, but have never been as impressed as I was with the young man who met us and took our bags to the room. In the few minutes that we were in contact with him, he managed to impress us with both his warmth and his intelligence. This is someone who's going to go far in whatever field he chooses.
Absolutely top notch.
Extremely comfortable guest room. I enjoyed the stay very much, and found the hotel very welcoming and warm.
Staying at Statler is staying at a 10–star!! It’s wonderful and we always enjoy returning; all the staff, from housekeeping on up –– were so very friendly and helpful.
Reeve and Jane Vanneman ’67
Comfort, convenience and a spectacular view! I wouldn't hesitate to stay again.
Gretchen F. Gagnon ’41
The individuals at the front desk were extremely polite and accommodating! Room was beautiful and very clean! Everyone was friendly, polite and customer service was their priority. Very nice to see and experience! Excellent, will stay again! The food served at all our lunches and dinner was amazing!
I travel all the time for MIT. The front line folks you have here are outstanding. Every encounter and request. A+
Very professional & friendly treatment! Top rate service! As parents of a Cornell student, we greatly enjoy seeing & chatting with the hotel students. The Statler is the perfect place to stay when visiting Cornell. It is unbelievably convenient and always a pleasant stay.
Linda & Benjamin McGrath
The staff members had to be among the friendliest at any hotel that I've ever experienced. They were all very good natured and everyone that I encountered was ultra professional, yet also warm and welcoming.
Front desk... . Great personality, upbeat, service oriented. A wonderful experience. The room was outstanding. Everyday it looked like no one had ever been in it. Very accommodating and friendly at Taverna Banfi. I was looking to get in and out and they accomplished that. Rarely have I ever seen such an upbeat group from the parking valets all the way thru and all the way back to the valets @ departure. My compliments. Fantastic experience. I would recommend the Statler to anyone visiting the area. I was going to send a complimentary email I was so impressed. Keep doing what you're doing. It’s impressive.
Overall staff did a superb job. I was really impressed by the Statler. Well done.
A very professional experience. The students were truly efficient, helpful and professional. Excellent staff. This is only one place I will stay in Ithaca.
Anthony Giobbi ’83
I have stayed at many 4 & 5 star hotels & you rate with the best of them – just continue doing what you do. You were just great.
My choice of staying at Statler Hotel made my stay in Ithaca extremely comfortable. The person in charge of the Shuttle service to the airport was very friendly and made my impression of my stay in Ithaca much better.
Everyone was very attentive. The beds are unbelievably comfortable.
Maria Enruquez Gasca
Thoroughly enjoyed staying at the Statler –– comfortable bed, great view, terrific location to do things on campus, valet car service was prompt, enjoyed lunch at the Terrace Restaurant, and loved Taverna Banfi.